FAQs


(1)How much Screen Configuration can you offer?

We can offer four Screen Configuration,FOG,OLED,TFT and Incell LCD,Each configuration has a different price, according to your needs to give you to choose the most suitable for you.

(2)What’s the warranty in your company?

We will offer warranty for 12 months if there is some problems of quality. But if the problem is man-made,we will not change replacement.The details,pls find above warranty term

(3)How long will it take to deliver goods?

We will ship the goods within 1-3 days after your payment. And we will send you the tracking number the next day after the goods are shipped.

(4)What certifications do you have?

CE,RoHS

(5)What about your team

As a factory, we have a research and development team and a professional QC team, which will conduct quality inspection for each piece of products of customers

(6)What are the technical indicators of your products?

Our factory has its own laboratory, which will conduct aging test, drop test, tensile test, color temperature and color difference test, etc. Our company has strict quality requirements for products, so as to ensure the quality of products

Please contact us for further information.

(7)What is the difference between your products in the industry?

Our products adhere to the concept of quality first and differentiated research and development, and satisfy the needs of customers according to the requirements of different product characteristics.

Please contact us for further information.

(8)How big is your company? What is the annual output value?

Our company plant area of more than 9000 square meters, more than 500 employees, more than 100 technical team, annual output value of about 300 million

Please contact us for further information.

(9)Does your company have its own brand?

CONKA

(10) Does your company participate in the exhibition? What are the specifics?

Our company takes part in exhibitions every year, such as Hong Kong Exhibition and Canton Fair. We are very happy to travel around the world to communicate with buyers.

Please contact us for further information.

(11)Which regions does your market mainly cover?

We are a global sales company and we have long-term customers in many countries

Please contact us for further information.

(12)What are the acceptable payment methods for your company?

We support L/C, Western Union, D/P, D/A, T/T

Please contact us for further information.

(13)What testing equipment do you have?

Our laboratory has high temperature and humidity machine, temperature tester, brightness tester, tension tester, etc. We have professional equipment to test all aspects of product quality

Please contact us for further information.

(14)What is your quality control process?

IQC-IPQC-OQC-FQC

Please contact us for further information

(15)What are the specific categories of products?

Display screen

(16)What online communication tools does you have?

We can chat on Wechat, WhatsApp, Email, Aliwangwang, phone call, online video

Please contact us for further information.

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